Samantha was once on the other end of the crisis hot-line phone. She lost her vision and wasn't sure how she'd cope with her new darkness. The person on the other end of the phone saved her life, so she's spent her time since giving her time to those in need too. After spending the last year listening to people's pain and offering them a sympathetic ear, Sam is leaving the hot-line. One of her regulars doesn't want her to leave. For the past year, she's been keeping this man alive, and he doesn't want to see her leave. He shows up at the hot-line offices because he feels betrayed by her leaving him. What she doesn't know is that he's a serial killer bent on having her for himself.